FAQs for Award Fuel Surcharge
Cantabria, Spain

Why are you removing fuel surcharges from all flights?
Fuel prices have declined.

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What is the effective date?
The removal of the fuel surcharge on flights that originate from North America will be effective for any award tickets issued on/after November 5, 2008.

The removal of the fuel surcharges on all other flights will be effective on November 6, 2008.

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How much is the fuel surcharge?
Fuel surcharges will still be applicable for award tickets booked prior to November 5, 2008 for all North American originating flights and award tickets booked prior to November 6, 2008 for all other flights.

The fuel surcharge is based on roundtrip travel, varies by origin and destination, and is subject to change:

    Trans-Atlantic (excluding flights originating from North America) $50 USD
    Trans-Pacific (excluding flights originating from North America) $100 USD
    Within Asia/South Pacific: $75*USD
    All other itineraries: $50 USD
*$44 for HKG-origin travel within Asia/South Pacific and $56 for Japan-origin travel to Korea. Award travel within Japan or award travel to/from Japan and Europe does not incur an award travel fuel surcharge.

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If my award itinerary includes flights operated by other airlines or SkyTeam partner flights, will the fuel surcharge apply?
Yes. However fuel surcharges will only be applicable for flights that do not originate in North America. Fuel, insurance surcharges and other fees may be collected by other airlines at time of check-in.

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Is the fuel surcharge refundable?
Yes, all applicable taxes and fuel surcharges are refunded when a wholly unused award ticket is redeposited. Award ticket redeposit fees apply.

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Does the fuel surcharge apply to PerkChoice tickets?
Yes, applicable fuel surcharges will apply to the award portion of a PerkChoice itinerary. There may also be fuel surcharges on the paid portion of a PerkChoice itinerary.

Fuel surcharges will still be applicable for award tickets booked prior to November 5, 2008 for all North American originating flights and award tickets booked prior to November 6, 2008 for all other flights.

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Are Elite members exempt from the fuel surcharge?
No, applicable fuel surcharges apply regardless of Elite status. The fuel surcharge will not be added to award tickets issued on/after November 5, 2008 for flights originating from North America.

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