Ask a QuestionNorthwest/KLM Offices and Phone Numbers
| nwa.com Support | 1-800-692-6955 |
| nwa.com Car / Hotel / Activities Support | 1-800-841-8386 |
| Northwest Airlines Reservations | 1-800-225-2525 |
| Deaf/Hard of Hearing (TTY/TDD) | 1-800-328-2298 |
|
Asian Language Reservations • Cantonese • Japanese • Korean • Mandarin |
1-800-692-8011 1-800-692-2345 1-800-692-1165 1-800-692-4410 |
| French Language Reservations | 1-800-345-7458 |
| Spanish Language Reservations | 1-800-345-7411 |
| Flight Information | 1-800-441-1818 |
| Cargo Customer Sales and Service | 1-800-692-2746 |
| Baggage Services | 1-800-745-9798 |
| Refunds | 1-612-726-2422 |
| Customer Care (for post date travel issues) | 1-701-420-6282 |
| Passenger Refunds | 1-612-726-2422 Mon-Fri 8:00 am - 4:00 pm CT |
| WorldPerks Service Center (for mileage questions and WorldPerks account maintenance) |
1-800-447-3757 5:00 am to 12:30 am CT |
| WorldPerks Elite Line (for Elite members calling from within North America, including U.S., Canada, Puerto Rico, U.S. Virgin Islands, Guam and Saipan) |
Refer to the back of the Elite Member Card |
| WorldPerks Elite Line (for Elite members calling from outside North America) |
1-218-254-7725 Toll Call (please note area code) |
Northwest Airlines/KLM International Reservations
Amsterdam, The Netherlands 020-4747747
Bangkok, Thailand (66) 0 2652-1010
Beijing, China 40081-40081
Busan, Korea 82-51-469-7900
Frankfurt, Germany 0180-5214201
Fukuoka, Japan 0120-120-747
Guam, Mariana Islands 1-800-447-4747
Guangzhou, China 40081-40081
Hong Kong (852) 2810-4288
Jakarta, Indonesia 62-21 5203152
Kaohsiung, Taiwan 0800-006-070
Kuala Lumpur, Malaysia (603) 2161-5901
London, England 08705 074074
Manila, Philippines (632) 841-8800
Mexico City, Mexico 5279-5390
All other Mexico 01-800-907-4700 or 01-800-830-7400
Nagoya, Japan 0120-120-747
Osaka, Japan 0120-120-747
Paris, France 0-0890-710-710
Saipan, Mariana Island 1-800-447-4747
Seoul, Korea 82-2-732-1700
Shanghai, China 40081-40081
Singapore, Singapore (65) 6336-3371
Sydney, N.S.W., Australia (02) 9767-4333
Australia Toll Free 1300 767 310
Taipei, Taiwan (02) 2772-2188
Tokyo, Japan
0120-120-747 (All Japan)
0476-31-8000 (Mobile)
FRANCE
Northwest Airlines/KLM Airport Ticket Office
Terminal 1
Aeroport Charles De Gaulle
Hours: Daily 5:00AM - 10:30PM
CHINA
Northwest Airlines
W501, 5/F West Wing
China World Trade Centre
No.1 Jian Guo Men Wai Ave
Beijing 100004 China
Northwest Airlines
East Podium
Shanghai Centre - Suite 207
1376 Nanjing Road West
Shanghai 200040
People's Republic of China
Northwest Airlines
C509, China Hotel By Marriott
Liu Hua Lu
Guangzhou 510015
People's Republic of China
GUAM
Northwest Airlines
Guam International Airport
458 S Marine Drive
Tamuning, Guam MP 96911
SAIPAN
Northwest Airlines
Saipan International Airport
Caller Box PPP 650
Saipan MP 96950
PHILIPPINES
Northwest Airlines
G/F The QC Pavilion
Gorordo Avenue
Lahug, Cebu City
Philippines
Northwest Airlines
9/F Athenaeum Building
160 L.P. Leviste St.
Salcedo Village, Makati City
Northwest Airlines
Ground Floor, Athenaeum Building,
160 LP Leviste Street,
Salcedo Village, Makati City
THAILAND
Northwest Airlines
4/F., The Peninsula Plaza
153 Rajadamri Road
Bangkok 10330 Thailand
AUSTRALIA
Northwest Airlines
PO Box R 868 Royal Exchange
NSW 1225
