NWA Airline Ticket Protector

Put your mind at ease by protecting yourself, your valuables and your travel. Northwest Airlines offers Trip Protector through our partner, Access America to provide you greater peace of mind and added protection when traveling.

Trip Protector may provide coverage for:

Reimbursement of the non-refundable portion of your travel investment if you have to cancel or interrupt your travel for a covered reason;
Reimbursement for unexpected travel expenses you might incur;
24-hour access to emergency medical referrals and assistance;
Medical assistance abroad (your case will be monitored by staff back home)

**Not all benefits are available on all products, see terms and conditions for questions.

Covered reasons may include but not limited to:

Illness, Injury or Death of you, a covered family member or traveling companions
Jury duty, court order or subpoena requiring you to cancel your trip
Employer termination - if you or a traveling companion have been with the same employer for at least 3 continuous years, and are terminated through no fault of your own.
Fire, flood, burglary, vandalism or natural disasters making your home uninhabitable
You or a traveling companion being directly involved in a traffic accident while directly en route to departure

3 Easy Ways to Purchase:

If you have not yet purchased your ticket. Select Trip Protector on the Purchase page when you buy your ticket on nwa.com.
If you have already purchased your ticket and would like to add Trip Protector you may do so by clicking below or calling Access America toll free at 1-800-496-6903.
Trip Protector is now available via nwa.com check-in for most Northwest E-Ticket customers checking in from the U.S. point of sale between 24 hours and 60 minutes prior to the scheduled departure time. Just look for Trip Protector under the Travel Options.

Our partner Access America is the market leader and provides:

Superior customer service
Fast, fair claim processing
Satisfaction Guarantee
Access America will provide a full refund of the premium within 10 days of purchase, as long as you have not yet departed or filed a claim. No refunds shall be paid after 10 days of purchasing the program.

**Satisfaction guarantee and refund for Airline Trip Protector (Canada only) product is valid for 5 days.

Benefits are provided through Access America, a service mark and a division of World Access Service Corp. Insurance coverage is provided under Form No. 52.401 or 52.201 issued by BCS Insurance Company or Form No. 101-C-XX-01 or 101-P-XX-01 issued by Jefferson Insurance Company. Please refer to the Certificate of Insurance/Policy for coverage information and the limitations, conditions and exclusions that may apply. You can buy any of Access America's travel insurance products up to the day before your departure, but we recommended that you purchase as early as possible to maximize your Trip Cancellation coverage period.