Customers with Disabilities

Northwest Airlines is dedicated to providing convenient and comfortable service for all our passengers. We believe our services and aircraft should be accessible to all individuals.

The following information is provided to assist people with disabilities in planning a trip with us.

If your travel includes a carrier other than Northwest or Northwest Airlink, check directly with that carrier for your travel needs as different policies and procedures may apply. Northwest Airlink includes flights operated by Mesaba Aviation and Pinnacle Airlines.

Some Northwest designated flights are operated by our partner airlines. Services presently provided by Northwest Airlines may not be available on these designated flights. Please check with your travel agent or Northwest directly so we can verify our partner accessibility and try to accommodate your needs.

> Planning

> Northwest Equipment Services

> Accessibility and Assistance

> Special Needs

> Personal Mobility Aids and Assistive Devices

> Customer Advisory Board on Disabilities

> DOT Hotline for Air Travelers with Disabilities