E-Certs®, NWA ExtrasSM, Promo Fares and Other Travel Discounts

Northwest Airlines E-Certs, also known as e-certificates, allow customers to search for flights that qualify for valuable discounts on available fares.

Northwest Airlines E-Certs can be conveniently redeemed online. To redeem an e-certificate, locate the Reference code and the Certificate number on the face of the certificate or email. On the Roundtrip, One way, or Multiple destinations search pages, type the Reference code in the Reference code box. Type the Certificate number in the Certificate number box. Click your desired Search option.

nwa.com Reservations will automatically advise you of the lowest fare whether it requires redemption of the e-certificate or not, allowing you to choose the flights best suited to your needs. As you review the list of fares, you will see the words "E-cert Fare" on flights where the best fare requires redemption of your e-certificate offer. Review the flights carefully; this indicates that at least one segment of your trip qualifies for the e-certificate fare. If there happens to be a lower price in the marketplace without redeeming your e-certificate, you will only see the itinerary price or possibly "Promo Fare" with a star.

Once you have selected the itinerary that best matches your needs, continue your purchase as usual. nwa.com Reservations will note that your e-certificate has been redeemed electronically and will apply the discount.

Use of an electronic certificate does not guarantee availability of promotional fares on all routes. If you choose to use an electronic certificate, you will be required to purchase your qualifying flights immediately. Be sure to read the rules and restrictions for your fares as they differ on an individual basis. E-certificates are not requestable.

NWA Extras are valid for one of the following:

• Specific dollar value toward the purchase of an airline ticket OR
• Free ticket OR
• Upgrade OR
• Percent off a fare OR
• Dollars off a fare

• View NWA Extras associated with your SkyMiles account number.
• To view other NWA Extras, click here.
• Get answers to frequently asked questions about NWA Extras, including how to redeem them.
• Click here to redeem NWA Extras for specific dollar value, free ticket, percent off or dollars off.

From time to time, Northwest Airlines, offers promotional fares on a limited basis. nwa.com Reservations will automatically advise you of the promotional fare. As you review the list of fares, you will see a star and the phrase "Promo Fare" on flights where a promotional offer is available.Review the flights carefully; the star with `Promo Fare' next to it indicates that at least one segment of your trip qualifies for the promotional fare.

You can redeem your Electronic Transportation Credit Voucher (ECV) or Electronic Miscellaneous Charges Order (MCO) with nwa.com Reservations at the time you are purchasing. If you have a paper Transportation Credit Voucher or a paper Miscellaneous Charges Order you will need to contact Northwest Reservations at 1-800-225-2525. Click here for additional information.

Gift certificates are available in whole dollar amounts between $50 and $500. Click here for additional information.

If you or your organization have a meeting contract with Northwest/KLM and have received an eligible WorldFile code, your discount may be applied to available fares. Click here for additional information.

To apply paper travel vouchers or tickets for past travel, please contact reservations. To apply an E-Ticket from a current reservation, please visit Manage My Reservations under our Reservations Center.