A Word From Northwest

For the full contents of this month's issue, please click here to be directed to the NWA WorldTraveler Web site. Please note, this link will direct you to another Web site.

The following article from Steve Sear,Vice President - Sales, was published in the July 2006 issue of Northwest's onboard publication, NWA WorldTraveler.

NWA Sales Team Strives to Provide Value, Excellence

Welcome aboard Northwest Airlines.

At Northwest, our primary goal is to be reliable. That means getting you to your destination safely, on time, with your luggage, in a courteous manner - every time you fly.

But our efforts don't stop there. We have an excellent sales team at Northwest that works with our corporate customers and travel providers in the many communities we serve. Our partnerships ensure that your entire travel experience provides the value you expect and deserve.

Most likely, our efforts have impacted your travel:

Large Corporations - Northwest partners with key corporations, many in the Fortune 500. Our corporate partners are located in the major business centers in the United States, as well as in key Midwest "Heartland" cities. Northwest has a well-deserved reputation among such corporations for "going the extra mile" to communicate Northwest programs and achieve successful results.

We now deliver the same results to business partners across the world through our extensive Asia network, joint-venture partnership with KLM Royal Dutch Airlines and our membership in the SkyTeam alliance. SkyTeam offers two key products-Global Corporate Programs and Global Meetings-aimed at companies managing significant business and meeting travel on a global basis.

Small-to-medium sized corporations - You needn't be a Fortune 500 firm to get first class treatment on Northwest. Our Biz Perks program is designed for small to medium sized companies that book business travel to any Northwest or KLM destination worldwide.

By using Biz Perks, companies earn points that can be redeemed for a wide variety of valuable travel perks: complimentary tickets, first class upgrades and WorldClubs memberships, among others. For more information on this program, point your Internet browser to http://www.nwa.com/bizperks.

Travel Providers - Our sales team also partners with a host of travel providers. If you didn't book your travel on nwa.com, you likely made your travel arrangements through one of our many partners, such as travel management companies, tour operators and cruise lines. Northwest works with our travel partners to ensure they have the tools and information to arrange a great travel experience for you.

Travelers - Whether you are flying for business or leisure, we have products to meet your needs. Northwest's cutting-edge technology, global alliances and network, an increasingly modern fleet, state-of-the-art facilities including the Northwest WorldGateway at Detroit and ongoing operational excellence ensure a travel experience you expect and deserve.

We truly value your business. On behalf of all the employees at Northwest, thanks for flying with us today.

Steve Sear
Vice President, Sales